Effective Date: 14/03/2025
At Dallas Digital, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use GrapeTime.
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Information We Collect
When you use GrapeTime, we collect and store the following information:
Account Information
- Full Name & Email Address: Required for account creation and identification when sharing lists.
- Business Account Management: If your account is linked to a business, your administrator may have access to manage your account.
Content Data
- To-Do Lists: Your created content remains your property or that of your business if applicable.
- Shared Content: If you share a list, your name and email address will be visible to those you share it with.
Technical Data
- Log Data: We may collect IP addresses, device details, and app usage analytics to improve service performance.
- Cookies & Tracking: We do not use tracking cookies for promotional purposes. Businesses may opt-in for promotional emails.
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How We Use Your Information
We use the collected data to:
- Provide and maintain app functionality.
- Enable sharing of lists with other users and businesses.
- Communicate updates, features, and support.
- Ensure compliance with our Terms of Service.
We do not sell or share user data with third parties.
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Data Security
We implement strict security measures to prevent unauthorized access, modification, or loss of your data, including:
- Encryption of sensitive data.
- Secure third-party hosting with uptime guarantees.
- Regular backups to restore data in case of technical failure (excluding user-caused data loss).
Users are responsible for their data security within the app, including account credentials and shared content.
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Content Ownership & Moderation
- You (or your business) own the content you create.
- Content is not actively monitored, but we reserve the right to modify or delete reported content that violates our policies.
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Account Management & Data Deletion
- Users may delete their accounts at any time.
- Upon deletion, **all personal data will be permanently removed**.
- Businesses managing accounts may request user data deletion for their employees.
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Subscription & Payment Data
- Subscription payments are processed via third-party services.
- Auto-renewal is enabled by default, and refunds are considered on a case-by-case basis.
We do not store payment details. Any transaction disputes must be handled through the payment provider.
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Third-Party Hosting & Liability
- GrapeTime operates on third-party cloud platforms that provide uptime guarantees.
- We are not responsible for **downtime or data loss** due to external service failures.
- We will attempt to recover lost data where possible, but user-caused deletions may incur a recovery fee.
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Changes to This Privacy Policy
We reserve the right to update this Privacy Policy as needed. Users will be notified of changes via in-app notifications or email if provided.
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Contact Us
For any questions regarding this Privacy Policy, please contact us at:
Email: [email protected]
Company: Dallas Digital
Location: Perth, Australia
By using GrapeTime, you acknowledge and agree to this Privacy Policy.